The best service!!! I wish everyone were like them!!!
It's Valentine's day, the busiest day of the year, and I screwed up the delivery address!!! They were too kind and so nice! They called me to let me know that I made a mistake. Then, they stayed with me on the phone until I got the correct address, and redelivered!!!!! FOR NO EXTRA CHARGES!!! I was shocked at how nice they were about it!!! It is not the first time we ordered with them, and I highly recommend their shop!
It's always wonderful to deal with them, and you will enjoy their beautiful work!!!
Wanting to send a plant to a friend in Palo Alto, I searched the web for a good quality shop. Photos on the web site looked classy, and the reviews affirmed my hunch that this was a good bet. I ordered easily online and signed 13 names to the gift, as this was a group effort. Response was swift, and, although I can’t see the plant, I feel confident that I made a good choice.
1. Easy to order from website
2. Emailed a informative but economical receipt
3. Email follow up after delivery
4. Flowers were fresh and colorful according to the recipient